Terms of service

Last Updated: August 27, 2026

Welcome to Isutave.

These Terms of Service (“Terms”) govern your access to and use of www.isutave.com, including purchases made through our online store.

Throughout these Terms, “we,” “us,” and “our” refer to Isutave.

By accessing our website or purchasing from us, you agree to these Terms and applicable policies displayed on our website.

1. Store Information

Isutave is an independently operated online retail store offering footwear, clothing, denim, accessories, and other fashion products for women, men, and kids.

Website: www.isutave.com
Email: info@isutave.com
Phone: +1 706-250-0959

Business Address:
4652 Lagrange St
Greenville, GA 30222
United States

Our online store is powered by Shopify.

2. Online Store Terms

By using our website, you represent that you have the legal capacity to enter into these Terms under applicable law.

You may not use our website or services for illegal, fraudulent, abusive, harmful, or unauthorized purposes.

3. Product Information

We make reasonable efforts to provide accurate product information, including:

  • Product descriptions
  • Images
  • Sizes
  • Colors
  • Materials where applicable
  • Prices
  • Availability

Actual product colors and appearance may vary slightly due to device displays, lighting, photography, manufacturing variations, and other factors.

Customers should review all available product and sizing information before ordering.

4. Product Availability

Product availability may change without notice.

We reserve the right to limit product quantities, update listings, or discontinue products.

If a product becomes unavailable after an order is submitted, we may contact you to arrange an appropriate resolution, including cancellation and refund where applicable.

5. Prices and Currency

Unless otherwise stated, prices displayed on our website are in U.S. Dollars (USD).

Applicable shipping costs, taxes, discounts, and other charges will be displayed during checkout where required.

We may correct pricing or listing errors when reasonably necessary.

6. Orders

Submitting an order does not necessarily constitute final acceptance of the order.

Orders may be subject to:

  • Payment authorization
  • Product availability
  • Address verification
  • Fraud prevention review
  • Other reasonable order verification procedures

We reserve the right to cancel or refuse an order where reasonably necessary, including when payment cannot be authorized, information appears inaccurate, a product is unavailable, or fraudulent activity is suspected.

If we cancel a paid order, an applicable refund will be issued.

7. Payments

We accept payment methods made available through our checkout.

Available methods may vary depending on the customer's location, device, and checkout configuration.

Payments are processed using Shopify and supported payment providers.

Isutave does not store complete payment card numbers directly on our website.

8. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Customers are responsible for providing complete and accurate shipping information.

Delivery dates are estimates and may be affected by carrier delays, weather, holidays, transportation disruptions, and other circumstances outside our reasonable control.

9. Returns and Refunds

Eligible returns and refunds are handled according to our Refund Policy.

We offer a 30-day return period after delivery for eligible products.

Customers should review applicable return requirements before submitting a return request.

10. Order Changes and Cancellations

Customers who wish to modify or cancel an order should contact us as soon as possible.

Changes and cancellations cannot be guaranteed after an order has entered processing or has shipped.

11. Customer Accounts

If account functionality is available and you create an account, you are responsible for maintaining the confidentiality of your login information and for providing accurate account information.

12. Privacy

Our collection and use of personal information are governed by our Privacy Policy.

Please review the Privacy Policy for additional information about how personal information may be collected, used, and disclosed.

13. Intellectual Property

Unless otherwise stated, website content provided by Isutave, including text, graphics, logos, layouts, and other original materials, is owned by, licensed to, or lawfully used by Isutave.

You may not reproduce, distribute, modify, publish, or commercially exploit protected website content without appropriate authorization.

14. Prohibited Uses

You may not use our website to:

  • Violate applicable laws
  • Commit fraud
  • Submit intentionally false information
  • Interfere with website security
  • Attempt unauthorized access
  • Distribute malware or harmful code
  • Collect customer information without authorization
  • Infringe intellectual property rights
  • Interfere with the operation of our website
  • Engage in abusive or unlawful activity

15. Third-Party Services

Our website may rely on or link to third-party services, including payment, shipping, analytics, advertising, and other service providers.

Third-party services may be governed by their own terms and privacy policies.

16. Reviews and User Submissions

If you submit reviews, comments, photographs, feedback, or other content, you represent that you have the right to provide such material.

You agree not to submit unlawful, fraudulent, defamatory, harmful, or infringing content.

Where permitted by law and the applicable submission terms, we may use customer feedback for website operation, customer service, and promotional purposes.

17. Website Availability

We work to maintain a reliable website but cannot guarantee uninterrupted or error-free access at all times.

Website maintenance, technical problems, third-party outages, or circumstances outside our control may temporarily affect website availability.

18. Disclaimer

Product availability, appearance, and other characteristics may be subject to reasonable variations.

Nothing in these Terms excludes warranties, remedies, or consumer rights that cannot legally be excluded under applicable law.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Isutave will not be liable for indirect, incidental, special, or consequential losses resulting from use of our website or services.

Nothing in these Terms limits liability or consumer rights that cannot legally be limited.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Isutave and its service providers from claims or losses arising from your unlawful misuse of our website or material violation of these Terms.

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

22. Termination

We may restrict or terminate access to our website when reasonably necessary due to fraud, abuse, security threats, violations of these Terms, or unlawful activity.

23. Governing Law

These Terms are governed by applicable laws of the State of Georgia, United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

24. Changes to These Terms

We may update these Terms periodically to reflect changes to our services, business practices, or legal requirements.

Updates will be posted on this page with a revised Last Updated date.

Continued use of our website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

25. Contact Information

Questions regarding these Terms may be directed to:

Isutave
4652 Lagrange St
Greenville, GA 30222
United States

Website: www.isutave.com
Email: info@isutave.com
Phone: +1 706-250-0959

Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM ET
Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.