Privacy policy

Last Updated: August 27, 2026

This Privacy Policy describes how Isutave (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit, use our services, or make a purchase through www.isutave.com.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Isutave is an independently operated online retail store offering footwear, clothing, denim, accessories, and other fashion products for women, men, and kids.

Store Name: Isutave
Website: www.isutave.com
Email: info@isutave.com
Phone: +1 706-250-0959

Business Address:
4652 Lagrange St
Greenville, GA 30222
United States

Our online store is powered by Shopify, which provides the e-commerce platform used to operate our website and process orders.

2. Information We Collect

We may collect personal information that you provide directly to us when you place an order, contact customer support, create an account, subscribe to communications, or otherwise interact with our website.

This information may include:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order information
• Transaction information
• Customer account information
• Customer service communications
• Return and refund information

Payment information is processed through Shopify and supported payment providers. Isutave does not store complete credit or debit card numbers on our website.

3. Information Collected Automatically

When you visit or interact with our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Time zone
• Pages viewed
• Products viewed
• Referring website or traffic source
• Shopping cart activity
• Checkout activity
• Cookie identifiers
• Advertising and website interaction information

This information may be collected through cookies, pixels, tags, and similar technologies.

4. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Provide order confirmations and tracking information
• Respond to customer inquiries
• Process returns and refunds
• Maintain and improve our website
• Detect and prevent fraudulent transactions
• Protect the security of our website and customers
• Analyze website performance
• Measure advertising and marketing performance
• Send marketing communications where permitted
• Comply with applicable legal and regulatory obligations

5. Shopify and Service Providers

Our store is powered by Shopify.

We may share information with service providers that help us operate our business, including:

• Shopify
• Payment processors
• Shipping and logistics providers
• Fulfillment providers
• Customer support providers
• Analytics providers
• Fraud prevention providers
• Advertising and marketing platforms
• Professional and legal advisors

These providers may process information as necessary to perform services on our behalf or according to their own applicable privacy terms.

6. Advertising and Analytics

We may use advertising and analytics services, including services provided by platforms such as Google, Pinterest, Meta, Shopify, and other providers.

Depending on the services enabled on our website, these technologies may collect information about:

• Pages viewed
• Products viewed
• Shopping activity
• Add-to-cart activity
• Checkout activity
• Purchases
• Device and browser information
• Advertising interactions
• Cookie and similar identifiers

This information may be used to measure advertising effectiveness, understand website usage, and provide advertising that may be more relevant to users.

7. Cookies and Similar Technologies

We use cookies and similar technologies for purposes such as:

• Website functionality
• Shopping cart operation
• Checkout functionality
• Security
• Fraud prevention
• Analytics
• Performance measurement
• Advertising
• Marketing attribution

You may be able to control cookies through your browser or available cookie preference tools.

Disabling certain cookies may affect some website functions.

8. How We Disclose Personal Information

We may disclose personal information to service providers and other parties when reasonably necessary to operate our business.

These may include:

• E-commerce platform providers
• Payment providers
• Shipping and fulfillment partners
• Analytics providers
• Advertising platforms
• Customer support providers
• Fraud prevention services
• Professional advisors
• Government or legal authorities when required by law

We do not sell personal information for monetary compensation.

Certain advertising activities may constitute “sharing,” “targeted advertising,” or similar activities under some U.S. state privacy laws.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Obtain certain information about how your information is used
• Opt out of certain marketing communications
• Opt out of certain targeted advertising or sharing activities where applicable

To submit a privacy request, contact us at info@isutave.com.

We may need to verify your identity before completing certain requests.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, process orders, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

11. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

12. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact us.

13. International Visitors

Our website primarily serves customers in the United States.

If you access our website from another country, your information may be transferred to and processed in countries where we or our service providers operate.

14. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review their policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technologies, or legal obligations.

When changes are made, the updated version will be posted on this page with a revised Last Updated date.

16. Contact Us

For questions about this Privacy Policy or requests regarding your personal information, please contact:

Isutave
4652 Lagrange St
Greenville, GA 30222
United States

Email: info@isutave.com
Phone: +1 706-250-0959

Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM ET
Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.